Monday, May 18, 2009

The longest cellphone conversation of my life...

I haven't been posting lately. I've been working a lot and when I do get a chance to go online, I usually spend my time on my latest shame.

Farm Town.
Where I plant imaginary crops and earn imaginary dollars. I just leveled up to VIP farmer. Need to level up some more so I can buy more imaginary land to plant my imaginary crops on.

I know it's lame. My name is Farina Zafra and I'm a Farm Town addict.

Now that we've got the unpleasantries out of the way, let's continue on to my 1-hour phone conversation with this guy. *wink*

I got home from 48 hours of hospital duty and wanted to check on my farm. (Like I said, LAMEZORZZZ...)

Bahyet, this network has limited or no connectivity.

And so I called Tech Support. First, he had me unplug the adaptor, disable the LAN connection, plug the adaptor back again, then enable. Then they had me dictate the physical address and the IP address so they could check the connection.

Then they put me on hold for 20 minutes. To top it all off, the music being played while I was on hold went like this:
Sabay-sabay ONLINE!
Sabay-sabay EMAIL!
Over and over again. All of this in screaming volume. Fuck sabay-sabay!

Then the guy was on again and told me to restart my PC, unplug the adaptor, disable the LAN connection, enable it again then check the IP address. After 10 cycles of restarting, unplugging, disabling, enabling and checking, he tells me:

"Ms. Farina, the problem is that your IP address starts with a 164. It's supposed to start with 192. There really shouldn't be any problem because the signal in your location is very strong. We will forward your inquiry to the support team. Please wait while I create a number for your inquiry. Please hold."

Wait, what?! It thought I already was talking to Tech Support. You mean there's a hierarchy to Tech Support-ing? Another 5 minutes of goddamned screaming music.

Then another guy answers and asks for my number in this bored voice. Fuck you.

And then... they had me doing the same thing over and over again. Restart, unplug, disable, enable, check. Then they put me on hold for forty minutes. Gaaah!!!

Then he comes back and tells me:

"Ms. Farina, we seem to have found an error in the signal in your location. We're sorry for the inconvenience but while we try to fix this, you can try monitoring the connection. Hopefully, this will be resolved within 24 hours."

God, I just wanted to scream at him and say, "Oh, you mean you want me to do the Restart-Unplug-Disable-Enable-Check Protocol times 24 fucking hours?!"

And if my goddamned memory serves me right, I distinctly remember this statement being made:

"There really shouldn't be any problem because the signal in your location is very strong."

In my mind's eye, I think this is what really went down...


And you thought this conversation was with some hot guy I met at a bar, didn't you?

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